Terms & Conditions

Terms & Conditions of Appliance & Equipment Purchases

By purchasing appliances or heavy commercial equipment (including but not limited to refrigerators, air fryers, vending machines, and smart coolers) from Westminster Tech, you agree to be bound by the following Terms and Conditions in addition to our standard Site Terms of Service.

1. Product Specifications & Pre-Purchase Responsibilities

Customer Verification: The customer is solely responsible for verifying product dimensions, electrical voltage requirements, plumbing/gas line needs, and doorway/hallway clearances prior to placing an order.
Compatibility: Westminster Tech is not responsible for items that do not fit through doorways, stairwells, or intended installation locations.
Image Disclaimer: Product images on our website are for illustrative purposes only. Actual finishes, color tones, or minor cosmetic details may vary slightly from online representations.

2. Pricing, Payments & Order Acceptance

All prices are listed in USD and are subject to change without notice prior to order confirmation.
Full payment is required at the time of purchase.
We reserve the right to cancel or refuse any appliance order due to pricing errors, stock unavailability, or suspected fraudulent activity. If your order is canceled, a full refund will be issued to your original payment method.

3. Delivery, Freight & Site Readiness

Delivery Access: Customers must ensure a clear, safe, and unobstructed path from the delivery vehicle to the final placement site (e.g., cleared snow, unlocked gates, wide-enough stairwells).
Delivery Window: Delivery dates and times provided at checkout are estimates only. Freight carriers will contact you to confirm a specific delivery window.
Unloading Requirements: Standard curbside or threshold freight delivery includes bringing the unit to the main entrance or driveway. White-glove indoor placement or multi-flight stair carry may incur additional labor fees.
Refusal of Access: If a delivery cannot be completed due to blocked access, unsafe conditions, or no adult (18+) being present to sign for delivery, the customer may be charged a re-delivery fee.

4. Inspection, Freight Damage & Signing Policy

Immediate Inspection: You (or an authorized adult representative) must inspect the outer packaging and the appliance itself for cosmetic or structural damage before signing the carrier’s Bill of Lading (BOL).
Noting Damage:
- Visible Damage: If the unit is visibly dented, scratched, or damaged, you must write "Damaged upon receipt" on the delivery driver's paperwork and notify us within 24–48 hours.
- Concealed Damage: If you discover damage after opening the box, you must report it to Westminster Tech within 48 hours of delivery with photographs/videos.
Signing Clear: Signing the delivery receipt without noting damage indicates that the appliance was received in good physical condition and may void freight damage claims.

5. Installation & Utility Requirements

Utility Hookups: Westminster Tech does not perform electrical, plumbing, or gas modifications. All utility hookups (e.g., 240V dedicated lines, water lines for ice makers, gas valves) must be installed and verified by a licensed professional prior to appliance setup.
Disconnection of Old Units: Customers are responsible for disconnecting and clearing old appliances unless haul-away services were explicitly purchased with your order.

6. Warranties & Service Claims

Manufacturer Warranty: All new appliances sold by Westminster Tech carry the original manufacturer’s limited warranty.
Warranty Claims: During the manufacturer's warranty period (typically 1 year parts & labor), service repairs or replacements are handled directly by the appliance manufacturer.
Limitation: Westminster Tech does not warrant against normal wear and tear, improper installation by third parties, power surges, or commercial misuse of residential-grade appliances.

7. Returns, Restocking Fees & Cancellations

Cancellations: Orders canceled before shipment may be canceled without penalty. Orders canceled while in transit are subject to outbound and inbound return freight fees.
Restocking Fee: Authorized appliance returns in new, unopened condition within 30 days are subject to a 15%–30% restocking fee plus return freight costs.
Unreturnable Items: Used appliances, installed units, or custom-wrapped commercial units (e.g., custom vending machines) are non-refundable unless deemed defective beyond repair by the manufacturer.

8. Limitation of Liability

In no event shall Westminster Tech, its owners, or affiliates be liable for:

Indirect, incidental, or consequential damages (including food spoilage, water damage from leakages, lost revenue, or business interruption).
Damages resulting from improper DIY installation or ungrounded electrical connections.
Total liability shall not exceed the actual purchase price paid for the specific appliance.

9. Contact Information

For questions regarding appliance orders, delivery scheduling, or warranty assistance, contact us at:

Email: [Insert Support Email Address]
Phone: [Insert Business Phone Number]
Website: